Privacy Policy

1.Introduction

Crush Digital Atelier LLC (“Company”, “we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Murphy Websites production and hosting services (“Services”), offered under the Hire Murphy brand.

2.Information We Collect

2.1Information You Provide

We collect information that you voluntarily provide to us, including:

• Contact information (name, email address, phone number)
• Business information (company name, industry, address)
• Payment information (card details, billing address — handled by our payment processor)
• Content you provide for your website (text, images, logos)
• Communications with us (work orders, edit requests, feedback)

2.2Information Collected Automatically

When you access our Services, we may automatically collect:

• Device information (browser type, operating system, device identifiers)
• Usage data (pages visited, features used, time spent)
• IP address and general location information
• Log data (access times, referring URLs)
• Cookies and similar tracking technologies

2.3Information from Third Parties

We may receive information about you from third-party sources, including payment processors, analytics providers, and business partners. This information may be combined with other information we collect about you.

3.How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Services
• Process transactions and send related information
• Send administrative communications (service updates, security alerts)
• Respond to your inquiries and provide customer support
• Improve, personalize, and develop our Services
• Analyze usage patterns and trends
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations
• Protect our rights, privacy, safety, or property

4.How We Share Your Information

4.1Service Providers

Third-party vendors who perform services on our behalf, including payment processing, hosting, analytics, and customer support. These providers are contractually obligated to protect your information.

4.2Legal Requirements

When required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4.3Business Transfers

In connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred to the acquiring entity.

4.4With Your Consent

We may share your information for other purposes with your explicit consent.

5.Cookies and Tracking Technologies

We may use cookies, web beacons, pixels, and similar tracking technologies to collect information and improve our Services. Cookies are small data files stored on your device.

5.1Types of Cookies We May Use

5.2Your Cookie Choices

Most web browsers allow you to manage cookie preferences. You can set your browser to refuse cookies or alert you when cookies are being sent. Note that disabling cookies may affect the functionality of our Services.

6.Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider the nature of the information, the purposes for which it was collected, and legal requirements.

7.Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

8.Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: request access to your personal information
• Correction: request correction of inaccurate information
• Deletion: request deletion of your personal information
• Portability: request a copy of your data in a portable format
• Objection: object to certain processing of your information
• Withdraw consent: withdraw previously given consent

To exercise these rights, please contact us at eric@hiremurphy.com. We will respond to your request within the timeframe required by applicable law.

9.California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect, use, and share
• Right to delete personal information (with certain exceptions)
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising your rights

To exercise your California privacy rights, contact us at eric@hiremurphy.com.

10.International Data Transfers

Your information may be transferred to and processed in the United States or other countries where our service providers operate. These countries may have different data protection laws than your country of residence.

11.Children’s Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

12.Voice Calls (“Talk to Murphy”)

DRAFT — pending legal review. This section applies when you start a “Talk to Murphy” voice call from our website. You choose to start the call, and your browser asks for your permission before your microphone is used.

12.1What is captured

Your microphone is captured only for the duration of the live call, to hold the conversation. The call audio may be recorded and transcribed. We do not access your microphone at any other time.

12.2Who processes the audio

• Twilio — carries the call (telephony and media streaming).
• OpenAI — powers the voice assistant and transcribes the audio.

These providers process the call audio on our behalf to make the call work, under “How We Share Your Information” (§4) above. The assistant is an automated AI and discloses this on the call.

12.3What we receive

Eric — the business (Crush Digital Atelier LLC) — receives the lead and a summary of the call, together with any contact details you choose to share, so we can follow up about your website.

12.4Retention

13–15.Additional Provisions

§Contact Information